Find answers to frequently asked questions about our subscriptions, billing, and cancellation policies.
Our subscriptions deliver a curated selection of specialty coffees to your doorstep every month. Simply choose your subscription plan, and we'll take care of the rest. For Mix Tape subscriptions, you'll receive a different mix of exclusive coffees each month, allowing you to explore the world of coffee from the comfort of your home. Our Classics subscriptions offer coffees we are able to carry year-round in different volumes depending on your monthly demand.
Mix Tape subscriptions ship within the first three days of the month. Classics subscriptions ship within three days of starting your subscription. Office subscriptions ship within three days of starting your subscription.
Yes, you can cancel your subscription at any time. Simply log in to your account and navigate to the subscription settings. From there, you'll have the option to cancel your subscription. Please note that cancellations made after the billing date for the current month will apply to the following month.
Billing for the mixtape subscription is handled automatically on a monthly basis. Your credit card will be charged on the same date each month, starting from the day you sign up. If you need to update your billing information or have any questions about your billing, please contact our support team.
Yes, you can change your mixtape subscription plan at any time. You will need to log in to your account, navigate to the subscription settings, cancel your current subscription, and pick a new one. Please note that changes made after the billing date for the current month will apply to the following month.
If you have any more questions about any of our subscriptions, billing, or cancellation policies, please feel free to reach out to our support team. We're here to help!
Finca KOA was established with the aim of bringing a fresh perspective to the coffee industry and challenging traditional practices. This innovative spirit is embedded in our brand's DNA and shared by everyone involved. In 2017, we acquired our own farm. The name Finca KOA pays tribute to the surnames of those who have been dedicated to coffee for generations, and who passed on to us their passion for coffee. This passion is symbolized in our logo—a coffee grinder that represents tradition, family, and fresh coffee. Today, we're proud to share that FINCA KOA encompasses 90 acres (36.4217 hectares) of virgin forest, with an additional 90 acres (36.4217 hectares) dedicated to specialty coffee production. We value the importance of preserving our natural heritage, protecting not just the centuries-old majestic trees, but also the diverse wildlife that calls this sanctuary home. In a time marked by the growing threat of deforestation from commercial coffee production, our commitment to environmental preservation remains steadfast.
One of the cleanest coffees we’ve ever tried from Nicaragua. The variety of the coffee is rare and showcases what stellar coffee from Nicaragua can taste like
Read what our customers have to say about our coffee
Here are some of our top picks related to this coffee you may like. Discover a new favorite or stick to a classic.